Privacy & Security Policies
Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following so you understand how we treat your personal information. As we continue to improve our services, this policy may change from time to time, so please check back periodically. If you have questions, please contact us using the details at the bottom of this page.
How We Collect Information About You
We collect information in a few ways:
- Information you supply to us directly when placing an order or contacting us
- Information from emails, calls, or messages you send us
- Information collected electronically when you use our website, including via cookies
What Personal Information Do We Collect?
When you place an order through our online ordering service, we ask for your full name, contact number, and delivery address (for delivery orders) so we can fulfil your order.
Security Policy
Your payment and personal information is protected using SSL (Secure Sockets Layer) encryption, an industry-standard method for securing online transactions. This encrypts your personal details, including payment information, so they cannot be intercepted in plain text over the internet.
How We Use the Information We Collect
We use your information to process and fulfil your orders, communicate with you about your order status, and improve our service. We do not sell your personal information to third parties.
Our Use of Cookies
Like most websites, ours uses cookies — small pieces of data stored on your device that help us recognise returning visitors, remember your preferences, and understand how our website is used. Cookies used on our site do not access other data on your device and cannot transmit viruses.
If you place an order with us, cookies may also be used to support your session while you browse and check out.
How We Store Your Information
Information you provide is stored securely in our systems, with access restricted through standard security controls.
Policy Changes
We reserve the right to update this policy at any time. If our practices around collecting, storing, or using your information change in a way that affects previously collected information, we will only apply new uses with your consent where required by law.
Accessing Your Information
You may request access to the personal information we hold about you. Please contact us with enough detail to verify your identity so we can locate your records accurately.
Questions or Concerns
If you have any questions about this policy, or believe it may have been violated, please reach out to us:
- WhatsApp / Phone: 0300-2734680
- Phone: 0321-2172166
